Frequently asked questions

You can send a copy of your bank statement via the contact form. You can also provide us with your payment details via this form. We need the payment date, your account number and the account number to which you have transferred the payment.

You can submit your objection via the contact form. 

You can only become a Ziggo customer again once you have paid the full claim. You can register for Ziggo services at your address via the Ziggo Customer Service or via the website.

We are happy to receive the correct address if you know it. You can send the details via the contact form.

If you have any other questions or remarks, you can ask them via the contact form.